Stacey Adams

Zhaney’s Last-Ditch Pivot: Turning Products into Services to Survive

Zhaney’s Last-Ditch Pivot: Turning Products into Services to Survive

Zhaney stood in her quiet little kitchen shop, Heirloom Kitchen, staring at the shelves lined with beautiful, handpicked kitchen tools that nobody seemed to want anymore. There had been a time when locals would stop in just to chat, browse, and leave with something special—a new chef’s knife, a hand-carved wooden spoon, or a shiny

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